Welcome back
Enter your BidBudz ID and PIN to see their balance and place an order.
🤝 Village pot & activity ▾
🛡️ You're the admin — what you & they can do ▾
This is their account — you manage it for them. Their balance stays theirs, and it only ever buys goods for them (never cash out).
Anyone can help — add BidBuckz and order books, letters, the Digest, or a care package for them. The difference is how much they can see and change:
One person is the admin — the manager the person inside chose. Everyone else who chips in is a supporter: they can still do for them, they just can't see the whole pot or change settings. Both can approve a big order if they hold the person's master key.
- From their tablet email: check balance, order a book, see orders, journal, ask the Coach, report a problem
- Receive everything you send — books, letters, the Digest, photos
- Hold the master key — their final say over the account
Their code — mailed to them, never spoken on a call. It approves the big stuff — a single over-limit order, changing the admin, or bringing them home. Each big order uses up the key; the next one needs a fresh key from them.
How does this work if they have no email or phone?
Most of what you send needs no key at all. Everyday orders — books, letters, groceries, the digest — up to about $50 each go through on their own. The master key is only for a big single order over that.
The key is the person inside's own code — it goes to them, and only they can hand it to you. Here's how, however they're held:
📧 They have email — tap "Email my key," it reaches them free in seconds, they share it with you.
📞 Phone but no email — mail them the key; they read it to you on their next call.
📬 Mail only / lockdown — we mail them a sheet of keys (mail always gets through). They use one at a time, in order — no waiting on a new key each time. Everyday things keep working meanwhile.
Nobody moves their money without their say-so — that's the point. It stays their account, their final say.
🛡️ Your account is safe ▾
It can't be cashed out or stolen. The balance only buys real things for them — there's nothing for a scammer to drain into cash.
Only the admin sees the balance. Supporters can add and send, but can't see or move the money.
Only they okay the big stuff. The master key is mailed to the person inside — never said on a call.
It only ships to them. Orders go to the address on file — the money can't be redirected.
Checked and cleared. Reviewed by the Texas Department of Banking. Real, regulated, honest.
Three ways, however they're held: 📧 email · 📞 a call · 📬 mail. Mail is the safest — it always gets through.
📞On a call? Open the order menuThey say a number, you tap it — same numbers they use inside→📬 Send something to them ▾
🔥 Provide for the family ▾
ℹ️ What they can do inside ▾
👆 Tap any of these to see what your loved one can do inside. Mail reaches them even if they've lost other privileges; the Digest, Ask Bud, journal, and email work through their tablet if the facility allows it.
📧 Their private BidBudz email ▾
This address is theirs alone. Have them email it — or add it as an approved contact in their facility email system. It keeps their account on its own line: if one address is ever blocked, we hand them a fresh one and nobody else is touched.
👤 Their profile ▾
Set them up once — this flows to their mailing address, their support page, and the family album. You only do this once. Look up the facility address →
No tablet or phone some days? 🖨️ Print a mail-order menu to send them → — they order a book or the digest with just numbers on paper. Or share 📬 how to write us by mail →
Staying connected is hard, and most folks don't know there's an easy, honest way. Share BidBudz — you could really help someone.